OneSource Labs: User Experience Research Services

“Sharon Rahmanian, the CEO of OneSource Labs is a brilliant UX research leader, who played a pivotal role in enhancing the Dell Software Owners’ site. Her expertise genuinely transformed the user experience of our website. With her guidance, we optimized the website’s navigation, simplified complex processes, and enhanced the overall usability. As a result, our users now enjoy a seamless and intuitive browsing experience, leading to increased engagement, improved customer satisfaction, and a noticeable boost in conversion rates.”

“Sharon and her team are truly experts at uncovering how people experience technology, whether it’s a website or app. You can see their passion lies in helping enterprises uncover UX insights in order to make end-to-end interactions better. OneSource Labs has truly helped our company understand how to adapt our Healthcare mobile app based on our customers’ navigation preferences. One of my favorite parts of working with OneSource labs was knowing how to move forward with actionable steps in order to match user expectations once our user research project concluded.”

“Sharon and her team at OneSource are fantastic user research partners. Sharon’s knowledge of the field is exceptional and she and her team are such a pleasure to work with. They are nimble and accommodating and they routinely produce clear, actionable reports. We’ve been able to both improve our products and increase institutional awareness of the benefits of user research/testing.”

“Sharon and her team have been excellent partners and additional expert resource when conducting intranet/digital workplace UX research for several enterprise clients of Digital Workplace Group. Always knowledgeable, professional and calm, it’s been a pleasure to steer a way through complex projects together and produce clear and actionable evidence-based outputs and plans, to help our clients improve the digital workplace experience for their employees.”

“OneSource Labs is an exceptional research resource. Sharon and her team are highly professional, competent, and experienced. Their research provided valuable insights for our clients, enabling them to make informed decisions on product improvements and budget allocation. We highly recommend OneSource Labs for their exceptional capabilities and professionalism.”

“I really enjoyed working with OneSource labs. They did great work in planning and conducting every aspect of two very complex user research approaches for Kia.com’s homepage and configurator tool on desktop and mobile. They customized the qualitative and quantitative research strategies based on our project objectives and provided us with the most comprehensive direct feedback from our target audience and competitors. Their prioritized recommendations helped us lay the framework for great UX improvements to our website. We look forward to another opportunity in the near future.”

“OneSource Labs conducted a number of challenging user research assignments for us. They understood our complex requirements, recommended the best testing methodology, and customized the approach to meet the needs of our clients. OneSource Labs was flexible and able to work with prototypes at different stages of completion and we got the answers the clients were looking for. Each time, we were impressed by the thoroughness of the execution and the quality of the insights and recommendations.”

“The OneSource Labs team has been a great partner in helping serve our clients with specific and specialized UX needs. They take the time to really understand the business objectives behind a project, recommending the right approach to help answer the key questions that need to be answered. Their analysis is clear, relevant and straightforward, and the team is great to work with.”

“OneSource Labs is an instrumental partner in helping to strategize and propose a user experience design and user research research approach that’s according to our clients’ goals. OneSource Labs’ team develops and conducts studies that follow best practices and provide actionable recommendations to improve the user research of our clients’ websites and mobile apps.”